Smart Rural Communities

Connected communities become thriving communities.

 

TotalTech is here to help! While technology is meant to simplify and improve our lives, connecting and maintaining it is anything but simple. The number of connected devices in each home continues to grow at an increasingly rapid rate, and getting them all to work together is a difficult chore. TotalTech is your technical support powerhouse, providing U.S. based, virtual 24/7 service for your computer, networking and technology needs at a value price. Get the chance to speak with a real technician to help diagnose your problem! Our trained staff based in Iowa prides itself in speaking English first, and technical jargon second, plus we’re available 24/7!

Free Diagnostics

We’ll gladly listen to your issues, troubleshoot, and finish the call by recommending the right TotalTech service to suit your needs – FREE!  Call 1-888-723-4932 for a free diagnostics.

TotalTech Premium

TotalTech Premium plans give you access to all of our TotalTech Services. Choose support for either one device or ALL your consumer electronics. Plus, TotalTech Premium Plans are available for a fraction of the cost of those other geeks!

Single Device Support – $4.99/month, $39.99 one-time setup and optimization for one device including initial consultation
  • Supports one PC, smartphone or tablet
    Access to all TotalTech services for your chosen device
Unlimited Support – $9.99/month, $69.99 setup and optimization for all devices, including initial consultation
  • Supports all connected consumer electronics
  • Access to all TotalTech services for your home electronics

TotalTech Services

TotalTech Services are one-time fixes that can help with your computer, peripherals, smartphone/tablet and peripherals and connected consumer electronics and more. We can fix just about everything and results are guaranteed!

Computer/PC Services

Total TuneUp – $49.95

PC diagnostic scan and performance tune-up, to get your PC running like new! A report is e-mailed to you upon completion

Virus + Spyware Removal – $99.95

Remove infected files, processes and malicious programs; validate anti-virus software is installed, up-to-date and functioning properly

 E-mail Support – $49.95

Install and setup e-mail program; instruct on use and e-mail archiving/clean-up, troubleshoot e-mail difficulties.

Software Install – $39.95

Fully install and test desired software.

PC Setup Assistance – $79.00

Provide instruction on proper setup of PC; assist setting up user profile; help connect to home network.

Simple Repair – $49.95

Designed for repairs that take less than 30 minutes for resolution; upgradeable to Advanced Repair.

Advanced Repair – $99.95

Repair OS error messages, peripheral device errors, software updates, operating system updates or general PC and browser issues. Designed for repairs that take longer than 30 minutes.

PC Device Services

MP3/Audio Setup and Synch – $49.95

Install required software for operation of audio device; provide training on synching device.

Printer Setup and Config – $49.95

Assist in connecting printer hardware to network or PC; install necessary printer software or drivers; perform functionality tests.

Camera and Consumer Electronics Setup – $49.95

Install required software; sync any existing data on the device and load onto PC; provide training on data location and how to synch the device with the PC.

Network Services

Home/Wireless Network Config – $69.95

Provide instruction on proper setup of router device; remotely connect to device and PC to ensure proper configuration of router, and one device to operate with the router.

Additional Device Hookup – $39.95

Provide configuration and testing of one additional network device to existing wired or wireless network.

Mobile Services

Smart Phone Quick Start – $49.95

Assist in connecting device to PC; synch data with PC or previous device; setup and test one e-mail account; educate on use.

Tablet Quick Start – $49.95

Assist in connecting device to PC; synch data with PC or previous device; setup and test one e-mail account; educate on use.

Home Electronics Services

Home Electronics Setup & Config – $49.95

Setup and configure upt to three home electronic devices; provide instruction on hardware setup.

Gaming Console Connection – $39.95

Connect gaming device to existing network; configure device to communicate with router; educate on use.

Blu-ray Connection – $39.95

Assist in connecting Blu-ray player to existing network; configure device to communicate with router; educate on use.

Internet Ready Television – $39.95

Assist in connecting Internet-ready TV to existing network; configure TV to communicate with router; educate on use.

Security Software Install & Config – $49.95

Install software and configure user settings for optimum performance; assist with proper operation of software; provide tips for safe Internet browsing.

There’s no reason to wait, take advantage of the convenience of a 24 hour virtual house call today! PC Support Services is easy-to-use, affordable, and guaranteed. To improve the performance of your PC today simply call 1-888-PCFIXFAST/1-888-723-4932 and let our trained technicians assist you.

For more information on Alpine Communication’s products and/or services, please call 563-245-4000 or submit a request for information to Alpine's Customer Service Team, Click Here.

Become an Alpine Insider.

Stay up-to-date with the latest information from our thriving, connected community! Sign up to receive our email newsletters, special offers, and company news.

SmartHub logo

SmartHub is an app that lets you manage your Alpine Communications account, pay your bill, report service troubles, and connect with our customer service team from your smartphone or tablet. Download the mobile app or visit SmartHub today.