Name: Nicole Summerall

Title: I am a customer service rep. I assist customers in setting up their accounts and getting service. I also help our existing customers whether that is helping escalate troubles or changing anything on their accounts.

Location: Mc Gregor

Personal Information: I was born and raised in Florida 2002-2013, Alaska from 2013-2016, back to Florida from 2016-2020, THEN back to Alaska from 2020-2022, finally here to Iowa 2022-current.

Hobbies: I like to paint and take pictures with my camera or go hiking.

Productivity Tip: I’d have to say to write down what my plans are for the day. Things that need to be done by EOD – just things I think of throughout the day. It’s nice to visually see things written down so I won’t forget to do anything.

Music Preferences: I love jazz or classical music.

Best Concert: I haven’t been to a concert before.

Favorite Travel Destination: Hawaii.

Favorite Movie: My favorite movie would have to be Princess and The Frog.

Pets: I don’t have any pets, but my parents do. They have a Brittany Spaniel mixed with a Yellow Lab (Lady) and they have an AKC registered Chocolate Lab (Fynn).

Sports Interest: I don’t really watch sports except for UFC, but currently, my favorite fighter is Sean O’Malley. When I first started watching UFC in 2008, I loved Chuck Liddell.

Best Compliment Received: The best compliment I’ve ever received is any compliment about my hair.

Friends’ Description: Adventurous, determined, dependable, enthusiastic, and friendly.

Perfect Day: My idea of a perfect day is when it’s sunny out but not too hot with a little breeze. Perfect weather for walking or hiking.

Memorable Customer Interaction: A customer said they liked my plants.